The impact of employee’s hidden capabilities on the organizational performance: the case study of the Information Technology Center in Directorate of Public Works in Sharjah

الموضوعات

إدارة

الملخص

This study is an investigation of the effect of exploring the employee’s hidden capabilities on the employee’s and organization’s performance and an examination of the level of those capabilities. The researcher thinks that the prior researches did not adequately explain in depth this issue, thus she conducted this study and took the Information Technology Center in Directorate of Public Works in Sharjah as a case to support the study’s outcomes. Through the case study and the related literatures, the researcher argued that the concept of exploring employee’s hidden capabilities improves the performance and retain the employee. Background: It has been largely witnessed that UAE’s public sector organizations pay great attention for the human resources development practices and consider their employees as a capital to be investment to achieve excellence in performance. Many public sector’s organizations compete to attract and retain high performance employees and search for best practices to achieve this goal. Moreover, successful organizations are spending their best efforts to get the best out of their employees and such effective organizations build the human capital which contributes to organizational success. Purpose: To examine if exploring the hidden capabilities of the employees affects the performance or not, to find the ways of examining the level of the hidden capability in an organization and to find the ways of exploring and utilize those capabilities. Methodology: This study applied a single explanatory case study research using a qualitative method. The sampling strategy was convenience sampling of the nonprobability sample and he data collected contained both the primary data which was collected via audio recorded interviews and the secondary data which was imported from the literatures. The data was analyzed using the thematic approach and the coding strategy which lays under the this approach. Findings: The study demonstrated the results which answered the research questions using the logic and evidences from the analyzed primary and secondary data. It proved the hypothesis which stated that exploring the hidden capabilities affects the performance positively. Conclusion: Based on the analyzed findings as well as the literature review, the research developed a set of recommendations that reflected the researcher’s insights about the studied issue and it could be used by the organizations for better practices in human development and 5 | P a g e organizational performance fields. Also, the research was concluded with suggestions for further studies in the same issue.

روابط وملفات

التعريف والنوع

رقم الوثيقة

0e953fa1-e972-455b-8dac-f777b99dc5be

رقم العقد

0

نوع الوسائط

Crawler

نوع المحتوى

الرسائل العلمية

صيغة المصدر

رسائل ماجيستير

نوع الملف

pdf text

أسماء الملفات

0e953fa1-e972-455b-8dac-f777b99dc5be_1.pdf

بيانات النشر

ألقاب المؤلفين

[{"name_ar":"Fatima Ahmed Ali","title_ar":"اعداد","title_en":"Preparation"},{"name_ar":"Racquel Warner","title_ar":"اشراف","title_en":"Supervision"}]

اللغة

English

المصدر والدورية

اسم المصدر

The impact of employee’s hidden capabilities on the organizational performance: the case study of the Information Technology Center in Directorate of Public Works in Sharjah

المحتوى والصفحات

عدد الصفحات

0

إشراف وإعداد

الإشراف

Racquel Warner

الإعداد

Fatima Ahmed Ali

الاقتباسات الببليوغرافية