Assessment of Quality of Service Provided by medical centers and its Impact on Renal Failure Patients in Khartoum State : Case Study of Bahri Medical Centre for Kidney Disease and SurgeryFrom October 2014 to January 2016

الموضوعات

إدارة

الملخص

This study aimed to assess quality of service provided and its impact on renal failure patients in Khartoum State, taking Bahri Medical Centre for Kidney Disease & Surgery as a case study. The problem of research is how implementation of quality, continuous training of staff, and top management commitment contribute strongly in improving the quality of service? I listed the hypothesis: continuous training of staff improved quality of service, implementation of quality programs improved quality of service, and top management commitment to quality improved quality of service. I have some main results such as: success of quality implementation depends mainly on the top management commitment and awareness of the staff of their roles in satisfying their patients. Finally this study provided some recommendation such as: the providers of service to renal failure patients must treat their patients in a special and pleasant way and the Ministry of Health must be aware that those patients are not only in need of medicine to recur, but their psychotics' status must be considered.

روابط وملفات

الوثيقة في المستودع الخارجي عرض في AskZad

التعريف والنوع

رقم الوثيقة: 0e812e6c-45ee-48fa-ad38-5632fed9fc4d
رقم العقد: 0
نوع الوسائط: Crawler
نوع المحتوى: الرسائل العلمية
صيغة المصدر: رسائل ماجيستير
نوع الملف: pdf text
أسماء الملفات: 20225_1.pdf

بيانات النشر

ترجمة العنوان: تقییم جودة الخدمة المقدمة من المراكز الصحیة وأثرھا علي مرضي الفشل الكلوي : ركز بحري لأمراض وجراحة الكلي : دراسة حالة مركز بحري لأمراض وجراحة الكلي
ألقاب المؤلفين: [{"name_ar":"علي محمد عباس","title_ar":"اشراف","title_en":"Supervision"},{"name_ar":"هدي احمد محمد","title_ar":"اعداد","title_en":"Preparation"}]
اللغة: English

المصدر والدورية

اسم المصدر: Assessment of Quality of Service Provided by medical centers and its Impact on Renal Failure Patients in Khartoum State : Case Study of Bahri Medical Centre for Kidney Disease and SurgeryFrom October 2014 to January 2016

المحتوى والصفحات

عدد الصفحات: 0

إشراف وإعداد

الإشراف: علي محمد عباس
الإعداد: هدي احمد محمد

الاقتباسات الببليوغرافية

APA

علي محمد عباس و هدي احمد محمد. (2014). Assessment of Quality of Service Provided by medical centers and its Impact on Renal Failure Patients in Khartoum State : Case Study of Bahri Medical Centre for Kidney Disease and SurgeryFrom October 2014 to January 2016. أطروحة(رسائل ماجيستير). كلية الدراسات العليا-جامعة السودان للعلوم والتكنولوجيا. السودان.

MLA

علي محمد عباس و هدي احمد محمد. Assessment of Quality of Service Provided by medical centers and its Impact on Renal Failure Patients in Khartoum State : Case Study of Bahri Medical Centre for Kidney Disease and SurgeryFrom October 2014 to January 2016. 2014. كلية الدراسات العليا-جامعة السودان للعلوم والتكنولوجيا، رسائل ماجيستير.