قياس جودة خدمات التأمين الصحي الالكتروني الحكومي: دراسة ميدانية-الأطباء والصيادلة في المنطقة الساحلية

الموضوعات

إدارة

روابط وملفات

التعريف والنوع

رقم الوثيقة

0a3b04e0-614e-457f-85de-02590b4d4f3e

رقم العقد

0

نوع الوسائط

Crawler

نوع المحتوى

الرسائل العلمية

صيغة المصدر

رسائل ماجيستير

نوع الملف

pdf text

أسماء الملفات

1962581_1.pdf

بيانات النشر

ترجمة العنوان

Measuring the quality of government electronic health insurance services: Field study, doctors and pharmacists in the coastal area

ألقاب المؤلفين

[{"name_ar":" أكرم ناصر","title_ar":"اشراف","title_en":"Supervision"},{"name_ar":"منال أسعد محمد","title_ar":"اعداد","title_en":"Preparation"}]

اللغة

Arabic

المصدر والدورية

اسم المصدر

قياس جودة خدمات التأمين الصحي الالكتروني الحكومي: دراسة ميدانية-الأطباء والصيادلة في المنطقة الساحلية

المحتوى والصفحات

عدد الصفحات

110

ترجمة الملخص

This research aims at clarifying the reality of the governmental electronic health insurance,and determining the degree of satisfaction of pharmacists and medical doctors in the coastal area (Lattakia and Tartous) on the quality of government electronic health insurance services,and the study of electronic health insurancete chnologyin Syria,as well The low level of quality of electronic health insurance services provided in Syria. Methodology: The descriptive analytical approach. The most important methods and models used in the research are as follows: Methods of average mean, gap model, simple and multiple regression line equation, sample of satisfaction of pharmacists and medical doctors . Several questionnaires were designed to measure the satisfaction of medical doctors and pharmacists with the quality of electronic insurance services provided.The main findings of the study are: low quality of public health insurance services, low satisfaction of pharmacists and medical doctors with the health insurance system. The main recommendations are: To improve the quality of government e-health services through the development of a quality plan that aims at raising the level of quality by providing both reliability and responsiveness as a first step to improve quality according to the sample of the study. The application of the electronic health records system by the insurance companies and the Ministry of Health because these records have the technical characteristics related to health. The need to take advantage of mobile services (such as whats App) to improve the level of services provided or work to find the application of technical solutions, With a view to speeding up approvals.

إشراف وإعداد

الإشراف

أكرم ناصر

الإعداد

منال أسعد محمد

الاقتباسات الببليوغرافية