Streamlining and Patient Flow at the Emergency Department-Al-Aqua Hospital in the Gaza Strip

الموضوعات

طب

الملخص

emergency Departments face significantly growing problems worldwide in terms of demand for high-quality services and timely care with an inability to flex the resources to meet the increasing demand. This study looks to assess the streamlining status at the emergency department at Al-Aqsa Hospital and to identify challenges and opportunities for improving these services.Study A mixed-methods approach has been used including a patient tracking checklist, applied to 385 randomly selected patients with a response rate of 96%, followed by checking patients’ records. A staff questionnaire was filled out by 30 participants complemented with two focus group discussions equally attend the emergency department, however, 60% of them frequently visit the emergency department at the hospital. While only 8.8% of attendants to the emergency department arrived by ambulances, 81% arrived by a private car or a taxi.The peak of patient flow at the emergency department is between 9 to 12 am and between 4-9 pm. The vast majority of cases present to the department are non-emergency cases (76%). Despite its importance, vital signs haven’t been measured for almost half of cases. For example, blood pressure and body temperature were measured 50% of cases, nevertheless, the oxygen concentration was measured only for 4% and the level of consciousness was assessed only for 1.4% of the attendants. Appropriate triage was only performed for 14%, similarly,appropriate documentation was observed on only 30% of the cases.One-third of the time consumed better-streamlining outcomes than others, and older received more streamlined serves than younger ones and the differences were statistically significant. Also, the acuity of patients' illness contributed to streamlining the services. Additionally, beneficiaries presented in the morning shift showed better-streamlining results. Of the total attendants to emergency services, only 7% are admitted to the hospital, two thirds were sent home. is important to control the utilization of the emergency services for non-emergency through activating primary health care services and outpatient departments. Also, strengthening triage services and having a stable well-trained and experienced team dedicated to emergency departments is a must

روابط وملفات

التعريف والنوع

رقم الوثيقة

0916e177-3bbe-45c6-8f52-0cf9f8aace52

رقم العقد

0

نوع الوسائط

Crawler

نوع المحتوى

الرسائل العلمية

صيغة المصدر

رسائل ماجيستير

نوع الملف

pdf text

أسماء الملفات

2364991_1.pdf

بيانات النشر

ترجمة العنوان

تنظيم تدفق المرضى في قسم الطوارئ: مستشفى الأقصى في قطاع غزة

ألقاب المؤلفين

[{"name_ar":"Husam Mahmoud Mohammed Abu Olwan","title_ar":"اعداد","title_en":"Preparation"},{"name_ar":"بسام ابو حامد","title_ar":"اشراف","title_en":"Supervision"}]

اللغة

English

المصدر والدورية

اسم المصدر

Streamlining and Patient Flow at the Emergency Department-Al-Aqua Hospital in the Gaza Strip

المحتوى والصفحات

عدد الصفحات

0

كلمات الباحثين

Streamlining , Al-Aqsa Hospital

إشراف وإعداد

الإشراف

بسام ابو حامد

الإعداد

Husam Mahmoud Mohammed Abu Olwan

الاقتباسات الببليوغرافية