ممارسات ادارة الجودة الشاملة والتوجيه العكسي وتأثيرهما في الأداء التكيفي: دراسة تحليلية لآراء المعاونين ورؤساء الأقسام في الجامعات الأهلية في محافظات الفرات الأوسط

الموضوعات

إدارة

روابط وملفات

التعريف والنوع

رقم الوثيقة

007668c3-9d73-4d87-8c6e-337a0676c8d7

رقم العقد

0

نوع الوسائط

Crawler

نوع المحتوى

الرسائل العلمية

صيغة المصدر

رسائل دكتوراة

نوع الملف

pdf text

أسماء الملفات

2324169_1.pdf

بيانات النشر

ترجمة العنوان

TQM Practices and Reverse Mentoring and Their Impact in Adaptive Performance: An analytical study of the opinions of Assistants and departments heads in private universities in the Middle Euphrates Province

ألقاب المؤلفين

[{"name_ar":"أسيل علي مزهر","title_ar":"اشراف","title_en":"Supervision"},{"name_ar":"صدام كاظم محمد الخزاعي","title_ar":"اعداد","title_en":"Preparation"}]

اللغة

Arabic

المصدر والدورية

اسم المصدر

ممارسات ادارة الجودة الشاملة والتوجيه العكسي وتأثيرهما في الأداء التكيفي: دراسة تحليلية لآراء المعاونين ورؤساء الأقسام في الجامعات الأهلية في محافظات الفرات الأوسط

المحتوى والصفحات

عدد الصفحات

258

ترجمة الملخص

The purpose of this study was to investigate the existence of an effect of both total quality management practices and reverse mentoring on adaptive performance in the context of private higher education institutions in Iraq .Andview of the many obstacles facing the application of total quality management in organizations in general and education organizations in particular in our country, in addition to the rapid technological developments and the turbulent environment that posed a great challenge for organizations and their employees to adapt to them, so the study problem was formulated based on that, in the light of which a set of goals that the study seeks to reach and what addresses The problem exists, and one of the most prominent of those goals is to measure the correlation between the variables of the study, as well as to measure the influence exercised by the two independent variables on the dependent variable. Associate deans and heads of scientific and administrative departments in private universities in the central Euphrates governorates . Of the (196) questionnaires that were sent by e-mail or via WhatsApp to each person, (163) were returned for use and analysis, which resulted in a response rate of (83.16%) , and random samples were also taken to obtain the minimum sample size from universities. Civilization in the Middle Euphrates provinces (University of Warith Al-Anbiya, Ahl al-Bayt University (peace be upon him), Al-Zahra University (peace be upon him) for girls, Al-Ameed University, Al-Kafeel University, and the Islamic University) . The structural equation modeling method was applied to test the study models, and the study also conducted data analysis to reveal the relationship between the variables using the Pearson correlation coefficient.And that the current study theoretically supports the results of previous studies that considered total quality management a set of practices, and the study proved in practice that the practices of total quality management have a moral impact on adaptive performance, as well as the moral impact caused by reverse mentoring in generating adaptive performance among the employees of the studied universities.The study population and sample were limited to a specific group of universities due to health restrictions that accompanied the study’s completion period, which made this test biased and may not be appropriate to generalize the results to private universities throughout the country. Future studies choose a broader sample frame and a different, or even a different category, such as employees or all administrative levels, to allow for more generalization of the results. And that the practical implications of the results are useful for university administrations in developing countries such as Iraq, who wish to enhance and develop the provision of education services and strive to reach advanced levels globally through the implementation of total quality management practices and encourage the exchange of experience without being restricted by age, which is manifested through the so-called reverse mentoring, which Support the crystallization of adaptive performance in their organizations.The study has theoretically contributed to enriching the literature of any of the study variables, especially reverse mentoring and adaptive performance, because these variables did not receive that attention from Arab studies . The highest level of service organizations with the aim of improving the current total quality management practices and thus improving the quality of performance . The study also practically contributed to adapting the measurement tool to the practices of total quality management, reverse mentoring and adaptive performance, which facilitates more research of quality management and human resource management, as well as studying the correlation relationship as well as the effect between the study variables in practice in a sample of private universities in Iraq, and the results showed that quality management practices The comprehensiveness identified by the study as well as the reverse mentoring have a positive correlation and a significant effect on adaptive performance

كلمات الباحثين

إدارة الجودة الشاملة- ممارسات إدارة الجودة الشاملة- التوجيه العكسي- الأداء التكيفي

إشراف وإعداد

الإشراف

أسيل علي مزهر

الإعداد

صدام كاظم محمد الخزاعي

الاقتباسات الببليوغرافية